In Search of Software: First Look at Vetify
VMD Tech’s email box is bleeding from its proverbial ears! We’ve heard you loud and clear: there are many new players entering the veterinary practice management software market and you want to know about them.
We’ve already introduced you to Vetter and SmartFlowSheet in recent articles. VMD Tech’s own Dr. Marit Veeber is hard at work learning about several of the newer options. Comprehensive reviews are difficult; these systems are so new that it’s hard to truly understand their impact and functionality (but we encourage candid user comments!).
Our “In Search of Software” series aims to help you, veterinary startup or early adopter, keep newer options on your radar.
With each article we’ll highlight a practice management software offering, describe some relevant features, unique or innovative aspects (why would you use it?), and discuss some concerns or limitations. Take it away Marit!
First Look at Vetify
Vetify is a San Francisco-based startup founded last year by entrepreneurs Bill Hajjar, Saul Waizer and Koen van Erp offering veterinarians a practice management option with a simple draw: it’s cloud-based, so your patient files are available via any device with an internet connection.
Vetify lets your clients access their pet’s medical record anytime (think emergency visit or when traveling).
Need a “cloud” refresher?
1. The Veterinarian and the Cloud (Cloud Vet Part 1)
2. 11 Ways to Doctor with Google Drive (Cloud Vet Part 2).
Vetify lets you create a fully searchable database of patient files, adding new clients or patients with just a few clicks.
Notes are inserted using framework from the familiar SOAP charting system: S (subjective) is for recording patient history, O (objective) lets you enter your clinical findings, A (assessment) lets you record your diagnosis, and P (plan) lets you set up a therapy plan and bill your client. You can also add radiographs or blood work to your patient’s file as attachments.
The built-in speech-to-text feature lets you dictate your notes, so you can potentially record your clinical exam while you’re doing it.
And if the thought of storing your clients’ data in “the cloud” makes you nervous, consider the fact that the developers of Vetify also have experience developing secure electronic health records for human hospitals (though we suspect HIPAA compliance is not included with Vetify).
Communicating with Owners
Vetify lets you send e-mail or SMS reminders to your clients about vaccinations, heartworm prevention, recheck appointments and more.
Vetify helps you keep track of your day with its tidy and intuitive calendar, which can be customized according to your practice’s opening hours. The appointments are color-coded by status, so you always know exactly what’s going on, and the Appointment Wizard makes scheduling appointments easy while ensuring that there are no duplicate or overlapping appointments.
According to the developers, there are many planned features.
For vets: a large animal expansion. The current program is best suited for small to medium-sized companion animal practices.
For pet owners: a database of vets, which lets pet owners find a vet online, read reviews from other clients and book appointments (sort of like a veterinary version of zocdoc.com), as well as a feature named Vets on Call, which enables the owner to find a vet to have a video call with in case of an emergency (details are limited).
Questions From the Trenches
Why is Vetify Unique?
Vetify’s ease of use and planned features (vet finder, video calls) make it a uniquely pet owner-oriented practice management system, which even your less tech savvy clients should have no problem using. Small wonder – the program was originally designed with the CEO’s own dog in mind.
Does the Company Speak Vet?
They get our “vet score” of only 1 out of 3 (scale of 0 to 3, 3 = founder/executive is a practicing veterinarian, 2 = founder/executive is a non-practicing veterinarian, 1= advised by veterinarians, 0 = no quality veterinary influence).
The founders of Vetify are not vets themselves, the Vetify team includes a Veterinary Medicine Advisory Board comprised of Drs Marlike van Erp, Maggie Low and Josie Beug who can reportedly help guide development and users with medical questions.
How Practice-Ready is It?
In addition to charting, sending reminders and booking appointments, Vetify also lets you bill your clients (using cash, credit cards, checks and Paypal) and keep track of your inventory.
How is the Software Supported?
Support will be provided by the Vetify helpdesk, initially by e-mail only.
Learn More: Go to Vetify.co to sign up for a free demo or contact the team directly via e-mail.
|About the Author
Dr. Marit Veeber is a small animal clinician from Estonia. Her special interests include emergency and internal medicine. In her spare time she likes to read, hike, take pictures of stuff and play around with mobile apps. She also tweets about veterinary medicine and manages social media for the European Veterinary Emergency and Critical Care Society.
Like our list? Have any more suggestions? Sound off in the comments or contact us. And for all the “techy” tips you can handle for use in your veterinary practice, sign up for our FREE TechyVet Newsletter.